111bte Privacy Policy
Your personal information is our highest priority. How we collect, store, and protect your data — everything is explained here transparently.
1 Introduction
Welcome to the 111bte platform. This Privacy Policy ("Policy") describes how 111bte ("we", "us", "the Company") collects, uses, stores, and protects your personal information ("data") when you use our website, mobile platform, and related services.
By using 111bte's services, you are considered to have accepted the terms described in this Policy. Please read this Policy carefully and in full before using our services. If you disagree with any part of this Policy, please refrain from using our platform.
This Policy applies to all users residing in Bangladesh and remains in effect throughout the entire duration of your relationship with 111bte. Reading our Terms and Conditions will also be helpful for you.
2 Information We Collect
111bte collects various types of information to provide its services, ensure security, and improve the user experience. This information is collected in two ways: directly from you and automatically.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — only persons aged 21 or above may register).
- Valid email address and mobile number.
- Payment information — bKash, Nagad, Rocket, and Upay account numbers (for processing transactions).
- National ID card or passport details for identity verification (where required).
- Address details (when required).
- Contact information provided via live chat or email.
2.2 Automatically Collected Information
- IP address and device identification information.
- Browser type, language, and operating system information.
- Platform activity — login times, game history, betting activity.
- Session information collected through cookies and similar tracking technologies.
- User preferences and platform navigation patterns.
3 Purposes of Using Your Information
111bte uses your information only for specific and lawful purposes. The main reasons for our use of information are described below:
3.1 Account Management and Service Delivery
Your personal information is essential for creating, verifying, and managing your 111bte account. We use your payment information to correctly process all financial transactions, including deposits, withdrawals, and welcome bonuses.
3.2 Security and Fraud Prevention
We use your information to maintain platform security, detect suspicious activity, and protect your account from unauthorized access. Your information is kept secure through SSL encryption and advanced security technologies.
3.3 Communication and Customer Support
Our 24/7 live chat support team may use your account-related information to assist you. Emails may be sent to inform you about bonuses, promotions, and important platform updates.
3.4 Responsible Gaming
We use your data to monitor your gaming behavior, identify potential issues, and provide necessary support in accordance with our responsible gaming policy.
3.5 Legal and Regulatory Compliance
We may use your information to comply with applicable laws and regulations, to resolve legal disputes, and to respond to legitimate requests from authorities.
4 Data Storage and Security
111bte places the highest importance on protecting your personal information. We keep your data secure by following industry best practices.
- All data transmissions are protected by SSL (Secure Sockets Layer) encryption.
- Sensitive information is stored in encrypted databases.
- Payment card and mobile banking information is not stored directly on our servers — it is processed through secure third-party payment gateways.
- Regular security audits and vulnerability assessments are conducted.
- Strict internal policies are in place to control account access.
Your information is retained for a specified period in accordance with legal requirements. Even after an account is closed, some information may be retained for a defined period due to legal obligations.
5 Sharing Information with Third Parties
111bte does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
5.1 Service Provider Partners
Trusted third parties that assist in operating our platform — such as payment processors (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others) — may be granted access to information to the extent necessary. These organizations are contractually bound to uphold our privacy standards.
5.2 Legal Obligations
We may be legally required to disclose information to comply with court orders, legitimate government requests, or applicable legal requirements.
5.3 Fraud Prevention and Security
In cases of serious fraud or security breaches, necessary information may be shared with the relevant authorities.
Third-party websites or services have their own privacy policies for which 111bte is not responsible. Clicking on any link outside our platform will make that site's policy applicable.
6 Cookie Policy
111bte uses cookies and similar technologies on its website and platform. Cookies are small text files stored on your device that help us remember your preferences.
6.1 Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and ensuring core functionality.
- Functional Cookies: Remember your language, preferred games, and other settings.
- Analytical Cookies: Used to monitor and improve platform performance.
- Security Cookies: Used for fraud detection and account protection.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.
7 Your Rights
As a 111bte user, you have certain important rights over your personal information. We are committed to respecting these rights.
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccuracies in your information.
- Right to Erasure: In certain circumstances you may request deletion of your information, though this may not be possible where legal obligations apply.
- Right to Restrict Processing: In certain circumstances you may request that processing of your information be restricted.
- Right to Object: You may object to your information being used for direct marketing purposes.
- Right to Data Portability: In some cases you may receive your information in a structured format.
If you wish to exercise these rights, please contact our support team. We will respond to your request within a reasonable time.
8 Privacy of Minors
111bte is for persons aged 21 and above only. We do not knowingly collect information from minors ("under 21 years of age").
We conduct an age verification process at the time of registration. If we become aware that a person under the age of 21 is using our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please visit our Responsible Gaming page for assistance.
9 International Data Transfers
111bte's servers and service providers may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:
- The receiving party maintains adequate data protection standards.
- The transfer is conducted under effective contractual safeguards.
- International best practices for data protection are followed.
10 Policy Changes
111bte may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised. For significant changes, we will send a notification to your registered email.
If you continue using the platform after changes are made, you will be considered to have accepted the updated Policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, our support team is always here for you.
Live Chat Support
Get support in Bengali seven days a week, 24 hours a day.
24/7 Live Chat
To request access, correction, or deletion of your information, contact us via live chat or email. We will aim to respond to your request within 30 business days.