Safe and Secure Gaming

Responsible Gaming —
Know your limits,
Stay safe

111bte believes gaming should be a source of entertainment — not stress. Our responsible gaming policy keeps you protected.

Why is Responsible Gaming important?

Online gaming is a popular form of entertainment. But it stays healthy and enjoyable only when you consciously set your own limits. At 111bte, we place the highest importance on every player's mental and financial wellbeing.

Responsible gaming means staying in control of the game, not letting the game control you. Setting deposit limits, not playing beyond a set time, and taking breaks when needed — these are all part of healthy gaming habits. At 111bte, we are with you every step of the way.

Our platform is for people aged 21 and above only. We make sure that no underage person can use our gaming services. If you have any concerns, please contact our support team.

For ages 21 and over only

Important Information

  • Gaming is for entertainment only — not a guaranteed source of income
  • Never play with borrowed money
  • Set a daily budget and time limit
  • Do not play to try to recover losses
  • Avoid gaming when stressed or under the influence of alcohol
  • Reach out to our 24/7 live chat for help whenever you need it

Our Protection Tools

At 111bte, we provide a number of tools to help ensure responsible gaming.

Deposit Limit

Set a maximum deposit limit for daily, weekly, or monthly periods. Once a limit is set, it takes effect immediately. A request to increase your limit takes at least 7 days to come into effect — this delay exists for your protection.

Session Time Control

Set a time limit for how long you play each day or week. When the limit is reached, the system will automatically end your session. This protects you from spending too much time gaming.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can close your account for a set period or permanently. While self-exclusion is active, please do not attempt to open a new account.

Time-Out / Break

Take a set break ranging from 24 hours up to 6 weeks. During this time your account will be temporarily suspended. Once the break period ends, your account is automatically reactivated.

Reality Check

After each set interval, a message appears on screen reminding you how long you have been playing and how much you have spent. These reminders help keep you aware and in control.

Support and Advice

If you want to talk about a gaming problem, our trained support team is always ready. Get direct help in Bengali via 24/7 live chat. All conversations are kept completely confidential.

Warning Signs of a Problem

If the signs below appear, it is time to review your gaming habits. This is not a sign of weakness — it is a sign of awareness.

  • You are spending more than your set budget and cannot stop
  • You are spending more time on gaming than with family, friends, or at work
  • You keep coming back to recover losses or to chase a win
  • You feel restless, irritable, or anxious when you cannot stop gaming
  • You are borrowing money or dipping into emergency savings for gaming
  • You are hiding your gaming habits from the people close to you
  • You are neglecting work, studies, or daily responsibilities

Ask Yourself

Answer the questions below honestly. If more than one answer is "yes", consider seeking support.

Am I playing beyond my set limits?

Is gaming affecting my daily life and relationships?

Do I feel unable to take a break from gaming?

Am I seeing gaming as a solution to financial problems?

Is gaming disturbing my peace of mind?

How to Set Your Limits?

Use these protection tools directly from your account.

Log In to Your Account

Log in to your 111bte account and go to your profile settings.

Responsible Gaming Menu

Select the "Responsible Gaming" option — all tools are available there.

Set Your Limits

Choose deposit, time, or self-exclusion — and set the limits that suit you.

Confirm

Save your changes. A limit reduction takes effect immediately.

Age Verification and Child Protection

111bte strictly prohibits anyone under 21 from using its gaming services. Age is verified at the time of account registration and identity documents may be requested in suspicious cases.

If there are children or teenagers in your home, keep password protection and parental controls active on your devices. Do not leave your device unattended while logged in.

For ages 21 and above only
Age Verification is Mandatory

Healthy Gaming Habits

1

Set a Budget in Advance

Decide how much you will spend each session before you start. If you reach that limit, stop playing.

2

Set a Time Limit

Fix a time limit before you start playing. Use an alarm or our time-out feature.

3

Take Regular Breaks

Take at least a 5 to 10 minute break every hour. Walk around, drink some water, and refresh yourself.

4

Accept Wins and Losses

Wins and losses are both a normal part of gaming. It is wiser not to immediately try to recover after a loss.

Ways to Get Help

If gaming feels like a problem, do not carry it alone. We are here for you.

Live Chat Support

Our Bengali-speaking support team is available for you 24 hours a day, 7 days a week. Talk to us directly about any responsible gaming questions or concerns — completely confidential.

Email Support

If you prefer not to use live chat, write to us at: [email protected] — our team will respond promptly.

Close Your Account

If you feel you need to close your account temporarily or permanently, let our support team know at any time. We will take the necessary steps immediately.

Frequently Asked Questions

Log in to your account, go to the "Responsible Gaming" menu in profile settings, and select the deposit limit option. You can set a limit for any period — daily, weekly, or monthly. A reduction in your limit takes effect immediately. If you run into any issues, reach out via live chat for support.

There are two types of self-exclusion — temporary and permanent. Temporary self-exclusion lifts automatically once the set period ends, or it can be cancelled through the support team. Permanent self-exclusion is a long-term commitment — reactivating it requires additional verification.

The main signs of gaming addiction are: playing beyond set limits, repeatedly returning to recover losses, prioritising gaming over family and work, feeling restless when not gaming, and hiding gaming habits. If you notice these signs, please contact our support team.

No. 111bte strictly prohibits its services for anyone under 21. Age is verified during account registration. Identity documents may be requested in suspicious cases, and accounts belonging to underage members are permanently closed.

A time-out is a short break — typically from 24 hours up to 6 weeks. During this period your account is temporarily suspended and reactivates automatically once the period ends. Self-exclusion is longer-term — it is for those who want to take an extended break from gaming.

Direct support in Bengali is available 24 hours a day, 7 days a week through our live chat service. You can also email [email protected] for help. All communication is kept completely confidential.

Learn More or Play Safe

Enjoy cricket, slots, live casino, or bingo at 111bte while following our responsible gaming policy. Check the FAQ if you have any questions.